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Testimonials

I just wanted to write a quick note to let you know how impressed I am with your company. I have had the most wonderful service from Shirley and the others who make appointments. They are so friendly yet so business-like. It is very rare to have an opportunity to work with a company that really knows how to service their customers. Thank you for the opportunity to work with all of you.
~ Lisa, Independence, MN

Your service continues to be excellent. I can recall your representative coming to my home in Edina at least 20 years ago dressed in chimney sweep garb and doing excellent work on the fireplaces for each of the times you provided service. In fact, Pixley is the only chimney sweep service I ever used in the years I lived in that home. Thank you for making sure your service remains excellent as you have grown in business.
~ Ruth, Minneapolis, MN

Thank you for your attention to detail and clean work style. We are pleased and would be happy to be used as a reference.
~ Jerry & Nancy, Corcoran, MN

Dave Reitan Installed my Chim-a-lator yesterday and I just wanted to let your office know what a pleasure he was to work with. He was timely (even with an early season snowstorm), extremely professional, informative, most of all just a great guy. Since moving into a new home within the last 12 months we have had a number of repairman/service workers come to our home and Dave has been the best and most pleasant to work with of all. Please convey this message to him and I will be calling Jack Pixley again with all my chimney and masonry needs because of Dave and his service. Thank you, the experience made my day.
~ Christian, Minneapolis, MN

Outstanding service, thorough and knowledgeable – I have more confidence that my fireplace is safe to use.
~ Stuart, Cedar, MN

Very good service – didn’t try to sell a service that wasn’t needed. Initial contact on phone was also very informative and pleasant.
~ Lavonne, Oakdale, MN

We have used your service many years – always very pleased!! Kur is a very nice technician.
~ Mark & Linda, Mounds View, MN

Wonderful service. I really like the professionalism of your employees!
~ Lisa, Ramsey, MN

Ray was extremely helpful, very professional. He did a fabulous job!
~ Mary, St Paul, MN

Randy was very informative, explained everything and was pleasant.
~ Rick & Deb, Ham Lake, MN

Awesome customer service, I will pass on your name!
~ Kathy, St Paul, MN

Prompt, polite and quick – Thank you!
~Amy, St Paul, MN

Camera inspection was well worth the fee. Thanks!
~ Terri, Edina, MN

You are always neat and clean – important. Evan took his shoes off at the door to protect carpets. Your staff has always shown professionalism.
~ Patricia, St Anthony, MN

Great service, as always. Jack would be proud.
~ Jerry, Chanhassen, MN

Randy was a delight, very particular, high expectations.
~ Jim, Chaska, MN

Technician was excellent – friendly, helpful, clean, quick!
~ Scott, Mound, MN

Very satisfied with expertise and professionalism.
~ Andrew, Plymouth, MN

Excellent service by Evan and superb follow-up service.
~ Bill, Plymouth, MN

The two young men who came did fine work, were friendly and gave a fair price too!
~ Julius, Plymouth, MN

Randy was very helpful in explaining the work he did.
~ Warren, Minneapolis, MN

Randy did an amazing cleaning inside our wood burning stove, it looked brand new!
~ Joe, Isanti, MN

Great service, helped beyond chimney clean.
~ Jim, Blaine, MN

This was our first sweep. Evan was courteous, knowledgeable and efficient. No wonder you were recommended!
~ Thomas, Bloomington, MN

I am very satisfied. Kurt was helpful in advising me and did an excellent job. A+!
~ Muriel, Lakeland, MN

Randy did a wonderful job. Explained everything I had questions on and was so clean and courteous. Thank you.
~ Jeanie, St Paul, MN

Thanks for looking after our chimney.
~ Ken, Minneapolis, MN

Ray was exceptional. Send him next time too! And give him a raise!
~ Richard, Stillwater, MN

Kurt always does a great job – we request him every year!
~ Richard, Bloomington, MN

I am more than satisfied. I would not hesitate to refer you to someone else.
~ Gladys, Minneapolis, MN

Utmost professionalism, care and concern for quality of work -and friendly!
~ Paul & Melinda, Burnsville, MN

Evan was the most professional, courteous, educational, pro-active service technician we’ve ever had in our home!! He should be a trainer! Kind too!
~ Lynda, Minnetonka, MN

Excellent service, combined with answers on possible repair issues.
~ Doug, Minneapolis, MN

I was very pleased and impressed with the friendly, complete service we received.
~ Stephanie, Minnetonka, MN

I am delighted with all the aspects of your company so far!
~ Hilary, Wayzata, MN

We were very, very pleased with the work your technician did. He went above and beyond what we expected!
~ Gary & Val, Shakopee, MN

Outstanding! Can’t stop telling everyone how excellent you are!
~ Shawnet, St Paul, MN

Extremely satisfied as usual. Tech installed a rooftop damper. Did a super job!
~Thomas, New Brighton, MN

Your technician provided superior service. He was very professional and also educated me. I will call again!
~ Debbie, Prior Lake, MN

I am very satisfied! The technician did a superb job.
~ Thomas, New Brighton, MN

Outstanding service and outstanding service man – friendly and informative.
~ Thomas, St Paul, MN

Excellent! Your technician was very informative and did a very good job. I will call next year. Thank you – I’m really pleased.
~ Doris, St Paul, MN

Very satisfied with all aspects of your service.
~ Frank, St Paul, MN

He was incredibly helpful – went the extra mile – I learned a lot!
~ John, St Paul, MN

He was great. You are my company!
~ Julie, Arden Hills, MN

Your entire operation was very professional, from the first call through the cleaning process. A model for other service companies.
~ Brett, St Paul, MN

The technician was wonderful! Very helpful and good at explaining the cleaning and problems with my chimney. He is a great asset to your company.
~ Marise, St Paul, MN

The technician explained everything thoroughly. The photos were very helpful.
~ Anne, St Paul, MN

He answered all my questions before I asked. Knowledgeable and polite.
~ Joanne, Birchwood, MN

Exceeded our expectations. Technician was very nice.
~ Tom, Apple Valley, MN

Phenomenal Service and great price. Very educational for owner.
~ Kristin, St Paul, MN

We appreciated the no pressure options. Very straight forward, helpful information. Thanks!
~ Daniel, Maplewood, MN

It was nice to have a service rep. be so helpful and honest in answering my questions!
~ Paul & Kris, Long Lake, MN

Explained it all, but did not sell items not needed! We will use you at our cabin too!
~ Lauren, Deephaven, MN

Everything was done well and in time he said it would be. Thanks!
~ Clara, Inver Grove Heights, MN

Both Technicians were very pleasant and informative. My 5 year old son had the best time learning about cleaning the fireplace!
~ LuAnna, East Bethel, MN

I appreciate the knowledgeable and courteous staff person you sent out. He was willing to discuss the situation with my husband at work by phone.
~ Pat, Maple Grove, MN

This is the best sweep I have ever had, thanks to the technicians super cleaning job!
~ Jean, Roseville, MN

He did a fantastic job!
~ Bill, Shoreview, MN

Excellent service, I would highly recommend!
~ Judith, Maplewood, MN

The technician even checked our ash pit! Very good service!!
~ Joyce, Woodbury, MN

Excellent Service! I really appreciated how helpful he was in answering my questions.
~ Paul, St Paul, MN

Excellent service and suggestions! Very thorough and went beyond call of duty.
~ Armour, West St Paul, MN

I’m very impressed with you professional staff.
~ Bob, St Paul, MN

What knowledgeable, professional and pleasant Service.
~ Carol, St Paul, MN

Very prompt response with thorough professional service.
~ Linda, Shoreview, MN

No work was necessary, but sweep was friendly and informative!
~ Dianne, St Paul, MN

We had excellent service! We had many questions that were answered immediately. Thank you!
~ Lori, St Paul, MN

Randy explained everything very explicitly; very informative.
~ Paul, White Bear Lake, MN

You were all very helpful and accommodating.
~ Marty, St Paul, MN

Service agent was polite, thorough, and explained the findings/ recommendations.
~ Louise, Mounds View, MN

Wonderful Service! Above and beyond!
~ Rita & Vern, St Paul, MN

I asked many questions and got good answers. I was impressed with the service!
~Lawrence, North Oaks, MN

The technician gave me some helpful hints to keep my chimney clean.
~ Gordon, Shoreview, MN

Very professional! I also liked what I saw on the website about good pay for staff.
~ Deborah, St Paul, MN

I am grateful for the repairs made!
~ Maureen, Excelsior, MN

Very professional! I have been a customer since 1988 or so.
~ Kathryn, Hamel, MN

Technicians are helpful, pleasant, and never a mess.
~ Sally, Maple Grove, MN

Very helpful solving my problems – Thank you!
~ Katie, Maple Grove, MN

A very pleasant service, extremely clean and neat!
~ Jennifer, Savage, MN

A great experience; much easier than anticipated!
~ Harriette, Minnetonka, MN

The technicians were SO nice to my grandson!
~ Jann, Fridley, MN

Very polite! Would recommend anytime, and I will use you again!
~ Inez, Long Lake, MN

The technician was very friendly and seemed to be happy with his job.
~ Dennis, Corcoran, MN

Very informative! I immediately contacted company to repair chimneys.
~ Joyce, Prior Lake, MN

Very friendly and professional staff – I was impressed!
~ Liz, Mound, MN

Tech was polite, thorough and took off his shoes!
~ Anthony, Bloomington, MN

You always do a good job courteously and neatly.
~ Gordon, Minneapolis, MN

Excellent job! We will be repeat customers in the future.
~ Shannon, Richfield, MN

We appreciate the excellent service you have given us for 30 years!
~ Sandra, Plymouth, MN

He did a great job. It was a tough job done very well!
~ Charles, Edina, MN

Your service has always been professional in all the years we’ve been in this house – since 1974.
~ Sandra, Plymouth, MN

The technician did a great job educating me on the fireplace and how to use it correctly!
~ Lisa, Plymouth, MN

Very nice guy! I felt comfortable with him.
~ Ginger, Bloomington, MN

I appreciated the concern and carful demeanor of your service representative. He was great!
~ Elaine, St Louis Park, MN

Absolutely first-rate workmanship. Honest man.
~ John, Minneapolis, MN

Pleasant, thorough, very neat; even fixed my flue key – Thanks!! Also very helpful and answered all my questions.
~ Charlene, Minneapolis, MN

I appreciated being told that the chimney didn’t have enough buildup to justify cleaning instead of doing it when it didn’t need it.
~ Mary, St Louis Park, MN

Technician was very helpful – explained how to remove doors, which I never knew was possible!
~ Earl, Richfield, MN

Your service has always been excellent. We’ve used you for MANY years!
~ Sandra, Plymouth, MN

Very good work. Techs were very respectful of home and were all so nice! I will be glad to refer people to you. I was very impressed with the way Jack treated his men.
~ Ann, Brooklyn Park, MN

Personable, friendly, knowledgeable and great with kids and dog.
~ Catalina, Minneapolis, MN

Very friendly, conscientious service – beyond expectations!
~ Kari, Plymouth, MN

Your service is excellent on a 1-10, I’d rate you a 12!
~ Edith, Bloomington, MN

Randy did a great job and was very pleasant and though. Thanks!
~ Kenneth, Minneapolis, MN

I was more than pleased with the thoroughness of your work.
~ David, Crystal, MN

The technician cleaned a very dirty chimney and fireplace (2 bird nests) and left no trace in our home. Thank you!
~ Tom & Cheryl, Plymouth, MN

Friendly, knowledgeable staff – answered all my questions.
~ Dan, Brooklyn Park, MN

Great service as usual! Knowledgeable and friendly.
~ Mary, Minneapolis, MN

They went out of their way to get pipe to extend furnace flue. Thanks!
~ Dave, Edina, MN

Aaron was very thorough cleaning the firebox and hearth after cleaning the chimney. At the time as I watched him I commented that we could eat of the surface (joking obviously, but the point was that he did such a complete job. No mess left behind. Complete inspection on the roof and video down the chimney, with detailed report. Aaron explained the video inspection and what he observed, so there were no surprises in the report. I was a little surprised at the cost, but I prefer to have certified technicians and insured licensed companies do the work. Two years ago I had contacted someone I found on the internet who appeared to be legit, but turned out to be a fly-by-night, to replace my chimney liner. He claimed he had certification and had it plastered all over his website. After digging I found he was a fraud – no certification and no license (department of labor and industry). I contacted Jack Pixley, verified license at dept of labor and industry, verified certifications, and had Jack Pixley company replace my chimney liner. Inspected last year and this year. All is good and I am pleased. For naysayers – use the cheap guy at your own risk – I prefer a licensed professional and I know it is done right.
~ Greg Schafer, Burnsville, MN

Aaron was very professional, informative and readily explained things. There was no mess left by the cleaning. We will use them again and would definitely recommend them. Great experience overall!
~ Renae

Aaron was great to deal with. We had our chimney cleaned and a camera review with more work possible. He was very friendly, knowledgeable and thorough.
~ Jer

The technician, Aaron, was friendly, informative, honest, and efficient. He was meticulous and neat. Overall, a very good experience with a satisfied customer!
~ M. Pav

Kurt was very helpful and took the time to explain everything to me. He was very thorough and professional. I appreciate the fine work he did.
~ Christine

Aaron did a great job cleaning my chimney. He was friendly and knowledgeable. I would recommend him, enthusiastically.
~ Kaybee

Aaron did absolutely a great job. He was very friendly, detail oriented and patient. He has a thorough professional knowledge and I trusted his judgment and recommendations. I felt totally supported through him. His professional judgment about the chimney he inspected before my husband and I bought the home was very influential and important.
~ Regula

Aaron was prompt and called and gave me a time of arrival. He was very courteous and kind to the family dog, Ginger. He explained what he did in a thorough manner.
~ Beth, Burnsville, MN

We had used Jack Pixley Sweeps over a number of years. So, it was with good memories that we called them again. They were very thoughtful and informative. A date and time were set. Aaron called as he left his earlier call. This was appreciated as we need to move cars and stuff in front of the fireplace. He was very helpful, understanding, friendly, courties, and thorough. We trusted his judgment and recommendations. Yes, we would call for him again. Thank you.
~ Merle Borchers

I recently experienced excellent service from Jack Pixley Chimney-Sweeps and Masonry. There technician Roman was amazing to work with. He was very patient with the many questions I had. He took the time to explain everything he was seeing inside the chimney and outside the home. He even went in the basement to discuss how the boiler and water heater vented. Roman was professional, friendly, diligent and someone I would completely trust to make sure the job was done right.
~ Kelly O’Shaughnessy

Following a recent storm, which knocked a tree into our house, I contacted Jack Pixley chimney Sweeps to arrange for an evaluation of the damage and a cleaning. Dave R., a Jack Pixley technician, was assigned our case. Dave was prompt, thorough, and thoughtful as he examined our chimney in preparation of an estimate for repairs. This service is offered at no charge. As his schedule permitted, we arranged to have our three chimneys cleaned that same day. Again, Dave was most through, and equally neat, as he brushed out the chimneys. He explained each step of the process as it occurred, and then performed a closed circuit camera inspection (something I found to be quite informative as well as entertaining.) He also informed me of many options and choices as how to improve our fireplace experience using products available though the company. Never a hard sell, rather useful dissemination of pertinent information. All in all a satisfactory encounter. Mr. Pixley should rest assured that Dave R. represents his company well.
~ Hugh Huelster

Great service! The technician was very friendly, informative and thorough.
~ Karen Wendel

Scheduling easy with great follow through. Technicians prompt, polite, tidy, and thorough. Inside, rooftop, and camera inspection gives us confidence in the safety of our wood-burning fireplace.
~ Ann Woodbeck

Need your chimney fixed? Make the right decision and have it done by the best in the business!
~ Joe Ubl

Aaron did a really great job working on our Chimney today. He was very informative – there was not a speck of dust from cleaning the chimney or the ash bin. He explained things in great detail as to the condition of the chimney and made several recommendations. Great guy!
~ Ross Kyllo

Randy has provided chimney service for us the past 3 years. He is ALWAYS clean and efficient. Just GREAT service with a smile!!! Ask for Randy and you will be pleased.
~ Varick Olson
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